Furious Passengers say they had to demand food and water during a six-hour on the Tarmac Due to Bad Weather.
Travelers Flying from AlbanyNew York, to Punta Gorda, Florida, Chanting “Let us out, let us out” in the aisles of a flight on monday, february 17, after -waiting listen.
The flight, operated by discount us provider Allegiant Air, was scheduled to beginning at 12:15 PM, but passengers be only allowed on Around 3:30 PM after Weather-Related Disruption.
A couple with two young children with among the travellers who then sat on the Tarmac of Albany International Airport for Around Six Hours Before they Were Told it Had Been Cancelelled at 10:15 pm.
Allegiant Blamed Factors Including Stormy Weather in New York and Power Outages at the airport for the long delay and canlled the journey crew membranes for the time flown in 24 Hours.
Chris and Mary Plunkett Claaimed to a Local Newspaper, Times Union, That Staff Didn is clearly communicate the reasons boyind the delay.
At one point, they cleared, they were toold the digital system had gone down and passenger names needed to be manfully checked from a piece of paper – forcing afterwards to be moved “off and back on” The Aircraft.
Passenger outrage at the lengthy wait was CAGHT on video, with people standing in the aisles of the jet and chanting “Let us off, let us off”. One person can also be heard in the footage telling Staff: “We are calling 911, let us of the plan”.
Mr and mrs plunkett saaid they also initially denied food and water during the Six-Hour Delay Until one Passenger Told the crew they are legally entitled to it.
“Noting was offered until peoply started to get really angry,” Mrs Plunkett Said. “It was just a small cup of water and a bag of Pretzels. It is almost felt like we live ducks.”
Allegiant reportedly offered travellers a refund for the flight, $ 200 (£ 158), and a $ 150 (£ 118) voucher as a gesture of “good will.”
A spokesperson for the airline also apologized for not “living up to their Own Standards” during the unprecedented disruption.
They Told CBS6: “Due To Severe Weather Conditions and Intermittent Power Outages at the Airport Earlier today, Sever Flights Department Albany Experienced Delays Throughout The Day.
“This caused a ripple effect with Arriving Flights, which … had to wait for available gate space space could be deplane.
“We are very sorry for the inconvenience this caused our passengers. We know displeases to travel plans can be frustrating and thank our passengers for their passenge and understanding.”
The experience has contacted allegiant air for comment.